Pearle Vision, a trusted name in eye care, offers a comprehensive range of services to its customers. At their La Vista location, Katie, a skilled technician, is highly praised for her exceptional customer service and expertise in repairing glasses. Customers appreciate her willingness to go above and beyond to assist even those who are not regular patients. The business also receives mixed reviews. While the doctor is described as friendly, some customers find the lengthy wait times and poor communication frustrating, especially for those who need to return to work. There have been instances of delayed delivery of ordered glasses, which has led to customer dissatisfaction. However, the business also receives positive feedback, with one customer describing a quick, clean, and friendly exam experience, as well as a seamless and no-pressure glasses purchase process, leading them to bring in their spouse for a new pair as well. Overall, Pearle Vision provides a range of eye care services, with a mix of positive and negative customer experiences reported.
I was treated so well at Pearle Vision and they explained all my vision needs and walked me through the whole process. Thank you Pearle Vision
July 2026
Pearle Vision staff were friendly, professional and prompt. It was a nice experience.
July 2026
Amy, Assistant Manager, was my consultant and she was awesome! I was a frustrated with my current eye glasses and Amy took the time to walk me through all options. She even let me try on her personal eyeglasses to help me decide. Next time I need any help with eyeglasses I will definitely ask for Amy’s help.
