Pearle Vision, a trusted name in eye care, offers a comprehensive range of services to its customers. At their La Vista location, Katie, a skilled technician, is highly praised for her exceptional customer service and expertise in repairing glasses. Customers appreciate her willingness to go above and beyond to assist even those who are not regular patients. The business also receives mixed reviews. While the doctor is described as friendly, some customers find the lengthy wait times and poor communication frustrating, especially for those who need to return to work. There have been instances of delayed delivery of ordered glasses, which has led to customer dissatisfaction. However, the business also receives positive feedback, with one customer describing a quick, clean, and friendly exam experience, as well as a seamless and no-pressure glasses purchase process, leading them to bring in their spouse for a new pair as well. Overall, Pearle Vision provides a range of eye care services, with a mix of positive and negative customer experiences reported.
THE BEST!! THE BEST GUEST SERVICE I HAVE EVER ENCOUNTERED IN MY 41 YEARS. THEY ARE QUICK AND MOST IMPORTANTLY VERY EFFICIENT! NOT TO MENTION EVERY STAFF MEMBER THERE IS WONDERFUL WITH CHILDREN!! I DEFINITELY RECOMMEND THIS PEARLE VISION LOCATION 100%. THE WORLD NEEDS MORE PEOPLE LIKE THEM. THANKS GUYS!!
December 2025
I had an excellent experience at Pearle Vision! Dr. Herbolsheimer took the time to clearly explain every exam he performed, walked me through all of my options, and patiently answered all of my questions. He was incredibly welcoming, knowledgeable, and thorough. I highly recommend him and the Pearle Vision team!
November 2025
Can't testify to how good the glasses are as I haven't received them yet. But the office visit was great from all involved very helpful staff and dr was great. Will update on how glasses are after I receive them
