Frontier Home Medical Inc. is highly regarded for its reliable and compassionate service in providing medical equipment and supplies. Customers appreciate the team's consistent professionalism and ability to coordinate services smoothly, especially for critical items like BiPAP machines and related supplies. The staff are known for listening carefully and understanding individual needs, including those with special circumstances such as neurological conditions or autism. This organization stands out for its acceptance and respectful treatment of people with atypical needs, making clients feel genuinely understood and supported. Many reviews highlight how Frontier has helped solve insurance issues, replaced recalled equipment promptly, and ensured access to necessary supplies without complications. The team members, including office staff and respiratory therapists, are often praised for their helpfulness, kindness, and willingness to go beyond expectations. Although initial experiences may vary, the overall impression is that Frontier Home Medical offers quality products combined with attentive customer service. Their commitment to meeting sleep and mobility needs, along with a readiness to resolve issues, makes them a trusted choice for medical supplies in the Lincoln, NE area. Customers feel confident in their support, especially during challenging times like a pandemic, and recommend them highly for their dedication, understanding, and consistent support.
Bill and Glenda were so helpful to me today as I was waiting to get approval for a walker. They worked diligently to communicate with my PCG to get the documentation needed to acquire the equipment. Thank you!
January 2026
Janel got me set up with my CPAP. Truthfully I've never been more excited because I AM EXHAUSTED. She is amazing! Very kind, answered all of my questions and was very thorough. I'm so grateful for them. Every person I've dealt with in the Omaha office and Lincoln has been wonderful!!!
December 2025
I first wrote a review that didn't seem very nice. But they did bring my chair from a different store. They apologized for the delay. I am now very happy with my brand new power chair.
