Michaels, the expansive craft store, offers a wide range of art supplies, fabrics, canvases, yarn, knitting and crochet materials, frames, floral items, scrapbook essentials, beads, jewelry kits, Cricuts, and various craft machines. The store caters to all your party planning needs, providing balloon inflation, party decorations, gift packaging, favors, tableware, and seasonal occasion decor. Customers praise the Lincoln branch for its helpful and kind staff, who ensure customers find what they need or provide suitable alternatives. The general manager is particularly commended for their excellent leadership and commitment to customer satisfaction. However, some reviews mention issues with the self-checkout machines, which can be time-consuming due to scanning difficulties. Additionally, some customers wish the store had a more extensive yarn selection. Overall, Michaels offers a one-stop-shop for all your creative and party planning needs, with a dedicated team committed to providing a positive shopping experience.
This is a great store with great quality stuff, just the variety is lacking, the shelves seem to be empty a lot. Otherwise, staff are very friendly and helpful.
January 2025
They installed self checkout machines that dont scan half of the barcodes attached to the products making you waste time at the self checkout machine and then ending up having to get everything rescanned at a register. When all this could have been avoided if the employees were actually doing their jobs and not chit chatting.
November 2024
It's not as good of deals as they used to have, and coupons are now mostly to use online!