PetSmart is a leading pet supply and services retailer that offers over 10,000 products both in stores and online to meet the needs of a variety of pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers appreciate the wide selection of products and the helpful, friendly staff who are knowledgeable and eager to assist. Many reviews highlight the store’s pet-friendly atmosphere, making it a great place to bring pets for shopping or even for activities like dog training, grooming, and pet boarding at select locations. PetSmart's app rewards program is valued by customers for saving money on treats and supplies. Some reviewers prefer PetSmart over competitors due to lower prices on certain items and better customer service. The store also works with humane societies to facilitate pet adoptions, making it a popular choice for those looking to bring home a new pet. Overall, PetSmart is seen as a convenient, friendly, and comprehensive place for pet owners to find everything they need for their pets.