PetSmart is a large pet supply and services retailer that offers a wide range of products and services for pets. With over 10,000 items available both in stores and online, it caters to dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, hamsters, and mice. Customers appreciate the friendly and helpful staff, as well as the clean and well-maintained store environment. The store provides various services, including pet grooming, dog training, pet boarding, and adoption, making it a convenient one-stop shop for pet owners. Many customers find the store's pet homes and cages to be clean and stocked with food, and the pet hotel inside is considered very convenient. The staff is often praised for being welcoming and clear in communication, especially during grooming appointments. Curbside pickup is available, and customers are pleased with the service, especially when staff helps check stock and assists with exchanges. Overall, PetSmart is seen as a friendly, reliable, and comprehensive place for pet products and services, where pets and their owners are well cared for and valued.
Petsmart is just another Petco. Only use it when I gotta. I always see dead fish there which bothers me big time as I am an aquarium enthusiast. Sorry Petsmart. Yall need to up your game!
January 2026
Everything you would need for about any kind of pet. It's nice and clean and the staff are always happy and helpful.
November 2025
Understanding with returns and always has stock of the things I am looking for
