-
December 2023 by margarita pfenning
Rude , not friendly , lock of knowledge to perform her job , I never saw such a poor customer service , out of 5 people in the store no one could step forward and help me , they do the minimum as little as can be done !! not even and average work !! Wooow that was bad
-
December 2023 by Deb Tonack
Asked details of what channel Ne VB was on and accurate info was given for number of channel for ESPN 1
-
November 2023 by Gerard Cantu
Pretty nice place you want to spend a lot of money.
-
November 2023 by Jason
They operate like scammers that will hopefully become bankrupt.Hey Spectrum, Allo won, and you lost. Leave Nebraska and focus on another area I'm now trying to figure out why a random credit showed up from Internet services I haven't had at a place I haven't lived at in about 5 years that did show up at one point and was paid. They're really trying to target people, and they raged and wanna hit you with this. Disputing everywhere I can, let's go then! I have time to annoy you and not let this go ? stop scamming and messing with people!!!They really try to hook you in too, so do NOT accept any offers or deals. Awful company, and my friend has to deal with lag in another area thanks to you as well.
-
November 2023 by Delta Yankee
This place always has horrible customer service. I walked in without anyone noticing that I was there a set down till I left without anyone offering any help. They don't deserve any star ?. They look tired and they should just stay home.
-
September 2023 by R Jacobo
Waiting time is excessive. Even if you don't need to sign up or cancel anything you still must wait a long time. I sat for 35 minutes before my name was called just to return my equipment. Very annoying when most of the seating is uncomfortable and I have chronic pain.
-
September 2023 by Sun Tzu
This company is terrible. Filled with scammers and idiots.They WILL raise your bill and hope you dont notice. Then treat you like its your fault for pointing out they are breaking agreements.Btw both times i was forced to use their service they scammed me. So they have scammed me not once but twice. And the first time when i spent SEVEN hours fixing their scam their manager threatened me.Try allo for internet!! Night and day difference!
-
September 2023 by Derek A
Only option at my apartment complex. Salesman Eric opted me in to Internet and Tv without my consent. I only realized it during my first billing period. Included what has to be the worst 30 channels humanly possible. Thanks Eric!
-
August 2023 by Darin B.
Absolutely done with Spectrum. Not going to waste my time with you anymore more. Remove channels with a days notice, can't talk to anyone, customer service is terrible, done!
-
August 2023 by Deb
Friendly service! I would recommend making a appointment, they are very busy!
-
August 2023 by Leila B.
I am in Beatrice NE and Spectrum service has been very poor. Every month I have to reboot the modem and router which Spectrum claims should be done monthly...I have spectrum technical support on speed dial as I frequently call because of interrupted service. And no warning of monthly maintenance outage as happened tonight -I checked my email..nope..nada..if you do not have to get spectrum I wouldn't recommend it for this area-
-
August 2023 by Nate Morgan
Beware this company is deceptive! Had a salesman come to my door and ask me to help him out by having a package sent to my house. He stressed there would be zero expense to me and I clearly communicated to him that I had zero interest in Spectrums services. And I ensured I never signed anything. I get a package but never open it. Later a spectrum rep comes and asks for the package back (unopened). Then they send me a bill in the mail for $300!!! This company is a scam! Steer clear!!
-
July 2023 by Rich Woods
I get a little annoyed when I go in to pay our bill and I have to listen to the whole sales pitch I don't understand give me my receipt and let me be on my way!!
-
June 2023 by Husam Hasan
Bad customer service. Came in yesterday and one of the agents didn’t help me and said you have to wait 3 months to get a new promotion. I called the customer service and they were able to help me with no 3 months waiting .??
-
June 2023 by Motora Cicleta
Great service amazing place always will come here!
