U-Haul Moving & Storage of North Lincoln is a facility offering truck rentals, trailers, cargo vans, and self-storage, along with packing boxes and supplies. The location is described as a nice facility with a lot of equipment to rent, from trucks big and small to trailers. The store inside is pretty clean and has great supplies for packing, including free boxes. The rental process is very easy, with simple online reservations and a simple check-in process. The staff at this location are consistently noted as incredibly friendly, helpful, kind, compassionate, and gentle. One reviewer highlighted excellent customer service where an employee was very helpful and not overly pushy about rental size. The experience is generally smooth, and customers feel secure storing their things at this location. However, there have been some concerns. One reviewer mentioned a lack of communication concerning an HVAC failure that caused minor flooding in a storage unit. Additionally, a rented truck was noted as older, with a rough and worn steering wheel and a bumpy ride, though it was sufficient for a short distance. Despite these issues, the overall experiences are reported as good and wonderful, with customers expressing gratitude for the kindness and help received.
