We’ve listened to your valuable feedback, and we’re excited to announce the launch of our Community Connection Center in Lincoln. This center is specifically designed to provide you with the support you need, right here in your community. Our dedicated experts will be available to assist you with a wide range of services, from troubleshooting technical issues to clarifying billing charges. Our goal is to prioritize your needs and ensure that you receive the best possible assistance. We understand the importance of having a local touch - that's why we're introducing new local appointments, along with dedicated personnel and phone numbers to address your concerns promptly.
Both Trey in Jamaica and Brandon at my house were great. Both were courteous, helpful and explained everything to me in great detail. Excellent experience. Brandon was speedy and obviously knew his stuff.
February 2024
Had a great experience. Ryan the technician was very knowledgeable an helpful. I definitely recommend.
December 2023
Customer service and trying to get internet via the 800 number is non existent. They are rude, mean and should all be fired. I finally started to get something accomplished thru the local office. Tim was very helpful and after almost 2 weeks and countless hours on the phone with the 800 people, he got my place hooked up.
