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“I have had Allo for awhile - and recently the quality of my service was intermittently degrading and this was happening more frequently. This past Friday it started cutting out entirely. Finally I called support at 7p on a Friday. I was able to get in line for a callback - got that call 5 minutes later. Tech was competent and helpful - almost got a tech out that night still. They called right away Saturday morning - came out, found there was a really poor connection outside the house, fixed it. I’m still not thrilled with their AlloIQ app or routers but service like this in 2026 deserves 5 stars. I’d been considering swapping back to spectrum but not anymore. Thanks guys!”
8:30AM - 5:30PM
1440 M St, Lincoln
Internet Service Providers
“The technician, Mathew was awesome! Not only did he explain everything he was doing and why, but he actually talked to me like a human being. It’s been a long time since I’ve experienced such great customer service!”
“Adilynn and Jacob are very helpful to us. They provided informations that we needed and took their time to answer all our questions. They are good at problem solving. I appreciate it a lot. I'm satisfied with the service.”
“T Mobile staff was very hek
helpfull!! We were greeted when we walked in and staff helped us as soon as they could. It was great to have people help you rather than just give you a number to call!!”
“Dom and everyone at this store is amazing! I had issues trying to deal with Verizon online and the phone. Went into this store and they were amazing! I won’t be going anywhere else! Thank you to this team!!”
“I had a great experience with both Jaydon and Bella. They were friendly, engaging, knowledgeable and good listeners. They answered all my questions and presented all the options possible with my scenario. What great employees! If I had my own small business, I'd try to recruit them to work for me!”
“Went in to pay my bill and the lady that helped me was amazing (Nicole Vanderpool) specifically helped me alot and gave me some great advice thanks again Nicole amazing service!!!”
“Rick was more than helpful and found me the right plan at an affordable price. Don’t ever leave reviews but I appreciated his help! He was even on his way out the door when i returned back to the store form helping me abt 30 min prior and still stayed to help. Great customer service”
“Had a much more pleasant experience at this Verizon, at least the 2nd time we popped in. Of course on the first, we came an hour before close and were again directed by the staff member manning the front that we would not be seen today and to make an appointment for another day, can we come in during the day. We said no we work and left. It really depends on who you get upfront (aka how late they want to be there).We tried again another day probably around the same time and were put on the queue to be helped..it was still a wait, but at least we were not immediately turned away. Had a great sales representative (I wish I would have got his name) that was very transparent and honest in regards to the current promo, asking us why we wanted to upgrade and telling us that we should wait until Iphone 14 series comes out, because it would not be worth it for us at this time. I really appreciate that he was straight with us knowing this would hinder his commission. Only reason not a 5 is because of the first experience and being turned away.”
“My experienc e was great I was helped quickly and everything that was wrong was fixed. I had made an appointment online I'm not sure how long the non appointments had to wait.”
“Kim was very helpful . She was able to get the add on on my account taken off and was very kind in the process. I literally went in to the store sooo mad but her Empathy for me and my situation and her Amazing customer service made the experience so pleasant .”
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“My fiance and I visited the verizon store on 27th and Superior , and we were quickly greeted by Matt Schultz. He was very welcoming and friendly , but most importantly , he resolved our issue with out having to jumping through hoops. We were very pleased with the experience and would highly recommend working with him to resolve your verizon needs.”