The Verizon store provides mobile, 5G home internet, and business services. Customers can schedule appointments, place online orders for in-store pickup, or use delivery options. Reviews highlight exceptional customer service, with staff described as great, patient, respectful, and going above and beyond to solve difficult problems. Specific employees received praise for spending hours resolving issues, being informative about products like the Apple Watch, and patiently helping with phone upgrades and plan explanations. Many customers report very positive experiences, stating it is the best store, that service is done right, and that it is a key reason for staying with Verizon. The store is recommended for its excellent customer service and phone service compared to other providers.
Jon was very very helpful at Verizon in North Platte today it was greatly appreciated 👏 Also thanks to all the staff that were very happy and smiling and helpful with the process as well.
August 2026
John helped me fix my google without an issue. Great service!!
August 2026
Came in with questions and Tracey was extremely friendly!
