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“Mrs. Terry helped me out so much on my journey of homeownership. She was very supportive and gave amazing advice. Anyone looking to get into homeownership, call her. My IDA account was the best decision thus far.”
“Tara and Sheila were amazing as always! They have great attitudes with 10/10 customer service. I can always count on a great experience when I am meeting with them!”
“Tara was so much help when applying for a credit card! She was very knowledgeable, patient, and kind. I was in and out within 15 minutes! I would absolutely recommend Cobalt Credit Union and work with Tara if you get the chance!”
“Billie Sprinkle is truly an asset to your organization. She is industrious, helpful & takes her job seriously. Over the years, she has helped me navigate your online banking system; even more meaningfully she assisted me with banking nuances in dealing with my daughter's estate.”
“Brett did great! He has helpes me for months getting my finances in order and was able to raise my credit score. I would reccomend him in the future! Thanks for getting me platinum card option today.”
“I stopped by the credit union to see if Deb W. could help me send a document back to a person at the Lincoln office I had no appointment with her,, she told me that she would be happy to help! She got a copy of the document I signed it and she sent it back to the person in Lincoln for me!!! She always say hi if I need to come in to do some business inside. She always has a smile on her face!”
“My experience at Cobalt Credit Union is very positive. BREANNA was my teller and she was fabulous about getting every single piece of what I needed during my visit. When I approached the counter she asked where I needed to do today. I told her there are three things that I need to accomplish. And she was able to help me with all those three things without asking me again what it was that I needed. She's the entire reason why I gave this location a five star. She is what customer service looks like when you're a member at Cobalt Credit Union. She has a beautiful smile and she was knowledgeable. I'm very proud that I got Brianna because she's a great hire you guys should be very excited for her.
Breanna thank you for letting me have a pencil. Thank you for letting me touch your little bunny desk thing.
Your friendly member, Kayla E.”
“I had some complicated financial details, but Javier Gadea worked tirelessly to find solutions and he really did! He was proactive, honest, and truly looked out for my best interests throughout the entire process.
Javier communication and transparency was extraordinary and that was very important to me! He’s knowledgable about his profession and it showed in every conversation we shared, he gave me the confidence I needed. He was quick to reply to my many questions and his responses were clearly communicted so there was no misunderstanding. His responses were thorough so there was no doubt in my understanding of what he was communicating. He did a great job and I'm glad he was my Senior Loan Solutions Specialist!”
“Karla wow, she’s such an amazing banker. She’s always professional. She’s always got a smile on her face. She’s very welcoming and she First class I highly Recommend her in the branch to all my customers. Thank you so much, Karla For being so amazing”
“The Cobalt at Shadow Lake HyVee on 72nd and 370 is the best branch in town. Amy the manager is fantastic! Stacy and Kenan are always a pleasure to see and everyone is on top of their game. The best!!”
“10th street down town Sandra Rodriguez, and Alexa were so helpful I’ve never been explained all the credit details so well and clear in a way I understood they both deserve raises because no one else at any other branches have ever offered to explain things that are super helpful to people. Also maybe other bankers can get trained to inform other cobalt members can benefit from.”
7:30AM - 4:30PM
6707 Grover St, Omaha
Credit Unions
“I have been banking here for about 6 years and I am very happy. The managers have helped me lower my car interest rate and payments. I can easily get loans from them. Most importantly, they are very understanding! At times if I can’t pay my car pymnt, they will go out of their way to help me. Always very nice to me even when I’m frustrated. I highly recommend this bank. My mom has even switched to them.”
10AM - 2PM
1400 Douglas St, Omaha
Credit Unions
“The members over at Family Focus Federal Credit Union are great! Just recently was looking to get into a new car so reached out to the lending department and Tanner was there to help every step of the way! (Even when I was back and forth between deciding on a vehicle) Thanks again to the members for being such great help!”
10AM - 6PM
3548 Q St, Omaha
Credit Unions
“I love every time I walk into the store the branch is always working on moving on and the lane is no longer an issue. All the team members are ready to help. Thank you to Diego for today's help.”
“Great credit union to work with! The senior loan officer was very helpful with my loan process and answered all my questions and concerns I had. Friendly and helpful staff.”
“The ladies who work here are very sweet. The building is very nice and clean and the drive thru is always moving very quickly.I like getting dividends by just having a savings account.I have had my account here for about a year but I plan to stay for a long time. I would definitely recommend this bank to anyone and everyone.”
8AM - 5PM
10791 S 72nd St #102, Papillion
Credit Unions
“I went to the Bellevue location to pick up a cashier's check. Romelyn, the individual that assisted me, was really thorough in answering my questions and resolving my worries when I had inquiries concerning the charges on my checking account. For having direct deposit, she even offered me the benefit of having my ATM cost reimbursed. That will allow me to use any ATM nearby, which will save me a ton of time and money! The reasons why people still desire to visit banks are employees like Romelyn.”
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“I cannot say enough great things about the branch customer service I have received for 10+ years. The STRATCOM Colbalt credit union is and has always been EXCELLENT. There is not one time I have come in and Lauren isn't smiling. She is always so professional, helpful, cheerful and just has genuine care for me and my banking experience. I really appreciate the customer support, you just don't see that type of care at other banks. Thank you Lauren!”