Westlake Ace Hardware is recognized for its commitment to being the Helpful Place for all hardware needs, including plumbing, tools, grills, and gardening supplies. Customers appreciate the friendly and knowledgeable staff who provide helpful service and quick assistance. Many reviews highlight the ease of product exchanges and the efficient shopping experience compared to larger stores. While some customers note that prices are higher than at competitors like Lowe's and Home Depot, the quality of service and unique items available are valued. The store's app is also mentioned, with a desire for improvements. Overall, Westlake Ace Hardware offers a convenient and supportive shopping environment for DIY projects and repairs.
