Boost Mobile has mixed reviews but includes positive comments about certain employees. Customers appreciate knowledgeable staff who explain things clearly and provide helpful service. One employee was praised for their expertise and kindness, making a customer's experience very positive. However, some customers had negative experiences at the store on 108th and Maple due to poor customer service. In contrast, the store on 92nd and Maple was commended for being helpful and friendly. Overall, the stores can vary in quality, but when staff are knowledgeable and attentive, customers feel satisfied.
Eric, Denise and Latrell were very nice and got all my information from my old phone to my new one and help me reset my Google password.
June 2026
Dawn was absolutely amazing ! So helpful and did everything possible to make sure I had the right plan right phone and data plan ! Definitely recommend
May 2026
I went to Boost on 108th in Omaha today. I had fantastic customer service by both Allyn and Ashley. They helped me improve my service. Always a great service experience Dan Hirsc