-
February 2024 by Thomas S.
If you're a rock head. This place is awesome. Best place to go in Omaha. They do jewelry design and repair. They have fossils and a huge selection of gems.
-
October 2023 by chadd dupuis
Went to get some rings sized and one made into a solitare great help and reasonable prices
-
October 2023 by bree
It took them two and a half months to get my stone put into my ring. I really figured they nickeled and dimed me on my ring. I think the women that works there is rude and Very brassy and needs to work in the back room. She is not a people person at all. The gentleman that fixes the jewelry was more personable than the woman. I will never ever go back there. Btw, there was prongs built up on it, but two wasn’t holding the little stone in. Not taking the chance of taking it back for them to screw me over and keep said ring for two months or longer! Never again!
-
September 2023 by Sydney Franco
Store is pretty and has lots of options for generic stones. We had a piece of custom jewelry done that we are now getting fixed elsewhere to avoid hassle. Took a month and a half for them to quote the design time for the incorrect ring, and all time estimates were much much longer than quoted. Got the ring back from them, the stone is set loose, chip out of the band, not polished and missing parts of the agreed upon design. The symmetry is off (not centered or lined up) and just lazy or rushed craftsmanship all around. The easiest fix but most disappointing part is that the ring was sized down two sizes from what we ordered, so I am unable to wear the ring until we get it to another shop to possibly be recasted to get it to where this shop said they could initially. Lazy work or rushed work, and wish I was able to wear the ring we paid almost $1k to have made. For custom jewelry, I would go elsewhere for less hassle and higher quality of work, especially for the wait we were given beyond the original times quoted. At first glace, it is pretty but looking at it longer than a second or two brings out poor craftsmanship.
-
July 2023 by Ryan Carnahan
I always have a great time at Custom Gems! Excellent selection, good prices, and very friendly, knowledgable, and helpful employees. We're lucky to have such a nice rock and gem store in Omaha. A lot of larger cities don't have such a great spot. Highly recommended! Thanks everyone!
-
May 2023 by Daryl Shockey
I went there in search of fossils and found lots of them. Im negotiating for a saber toothed tiger skull because of what I found there. The associate I talked to was very knowledgeable, friendly and helpful. 2 thumbs up. The people there make the place even better
-
April 2023 by RJVan
First time here. Interesting gift ideas for the rock enthusiast Very clean and well organized. Had a men's watch that needed a new battery and the woman at the counter was very helpful with the battery replacement at a very reasonable price. Will definitely be going back soon to spend more time since there is a lot to see.
-
April 2023 by Colton Rose (drowninpizza)
Great shop with great people running it! Lots of beautiful crystals to choose from and very well priced all around. Definitely need to stop by and visit y'all more!
-
March 2023 by Chris Kusler
I went there to see if a geode I acquired was of any value and not only were they extremely friendly and knowledgeable, afterwards they offered my friends 7yr old daughter (who was in love with all the “beautiful shiny rocks”) $15 store credit. That was very impressive to me and completely made her day as well. We will most definitely return as I think they now have a young girl interested in “beautiful shiny rocks”. Thanks again!
-
March 2023 by Cole and Faith
Amazingly kind, knowledgeable, and genuine staff. They want to share the craft with anyone who strolls in and are eager to get you exactly what you need without the fluff.
-
March 2023 by Amy Bryan
A true gem of a shop! The prices are wonderful, the selection is incredible! And the staff is knowledgeable and helpful! Wish I could give them more than 5 stars!
-
March 2023 by Mike
Keith was able to use their laser welder to fix my titanium frame glasses. He was fast, professional, and the cost was surprisingly low. I can wholeheartedly recommend them to anyone looking to repair titanium framed glasses. Thanks!
-
February 2023 by Chloe Gonzales
Thank you so much to Heather for helping my fiancé with customizing my engagement ring! The moss agate & silverwork is beautiful.
-
February 2023 by Blue Tigress
Plenty of pre-made options. Endless customization. Very reasonable pricing. Very friendly staff. It was a pleasure visiting this store and doing business with them.
-
December 2022 by Deborah Denenberg
Custom Gems has the most amazing gifts for everyone, young and old alike. They have items of beauty from all over the world, sold by the friendliest and most knowledgeable staff. Also, they do AMAZING repairs on almost ANYTHING (of course, on jewelry mostly). One of my favorite Omaha stores!!!
