Customer service has definitely gone downhill since I first started using Helget several years ago. Sent wrong CPAP mask, 2 months later I'm still waiting for a replacement. If youre looking for good customer service... this is not the place!
November 2023
These people keep saying they will deliver our order for 2 weeks now. This company is a joke. Thanks Tim for ANOTHER lie. Didn't come today as promised.
August 2023
Customer Service is HORRIBLE -- delivered horrible equipment -- and then as I tried to follow-up, they would never call me back. I would not recommend them to anyone, friend or family!!