Hertz Car Rental - Omaha Eppley Airport

Car Rental
Hours: Hertz Car Rental at Omaha Eppley Airport offers a variety of vehicles, including luxury cars, sports cars, SUVs, electric vehicles, vans, and trucks. Customers can easily book online or through the free Hertz app. The location provides a straightforward rental process, with many reviews noting the staff's friendliness and helpfulness. One customer appreciated how a staff member was patient and kind, especially since they have a stutter, making the check-in experience smooth and welcoming. The cars are generally clean, fully gassed, and in good working order, though some mention water spots on the windshield after washing. Pickup and drop-off procedures are clear, with signage guiding customers on where to park and leave keys, even for early morning drop-offs. However, the location has faced some issues. There were complaints about the lack of pre-positioned cars, leading to situations where customers received cars of different classes than expected, and refunds required calling management. The lot appeared to have enough space to prepare cars of various classes, suggesting room for improvement. The check-out process can sometimes take around ten minutes, mainly due to airport procedures, but overall, it is considered acceptable. Customer service experiences highlight the dedication of staff members like Donna, Sterling, and Barbara, who went above and beyond to resolve billing issues, provide support, and offer personal touches. Despite some hiccups, many customers express willingness to rent again if rates remain competitive, appreciating the staff’s efforts and the overall ease of the rental process at this location.

• 0.03 miles

  

  Budget Car Rental Car Rental
• 0.09 miles

  

  Avis Car Rental Car Rental
• 0.09 miles

  

  National Car Rental Car Rental

1. Omaha, Nebraska