Home Improvements in Omaha, NE

“Justin was great! Looking for a new plumber and glad I chose Paul the Plumber. Everyone was very friendly and professional. Thanks Justin for doing such a good job! Would recommend and use again.”

“I found a lost dog this morning. The dog was clearly hungry but I was afraid of leaving him in the car to grab him food. I called TSC and asked if someone could run the food out to me and take my payment back inside. Not only did they bring the food out to me, they didn't charge me. That was above and beyond any expectations I had a I appreciate it so much!!!Another customer went in and grabbed him a bowl and a bone as well. Most caring staff and customers!”

“Allison most gracious and helpful when I accidentally left a notebook there. She secured it for me and brought it out to the car when I went back to retrieve it.”

“They do just about all services, or else have some 1 whom they back, with the home depot name here! If you need it done at your home, they have some 1 whom can do it for you! From all home supplies, to fixing and installing just about everything! For sure a 1 stop shop for all your needs! Great, professional, caring people. I would highly recommend the N. 72nd St. store for all you doors and windows work on your home; from them creating special size doors and windows for you, to the instock products, all the way to speaking to an in store associate in Millworks, for the installation of either! I would never go anywhere else for those services, along with the MANY others they offer through the home depot!”

“APPLIANCE DEPT. Called in Saturday after being shooed away from Lowe’s saying the don’t deliver to West Point (lie). We spoke with a guy who said he wasn’t sure and would call us back.I decided to go in while I waited for the call back and ended up speaking with such a helpful and kind older gentleman. He really was wonderful. I asked him if they would deliver to West Point. He got up, grabbed the barcode off of an appliance and asked our zip code and assured us that they did in-fact deliver.While speaking to him, the man we were on the phone came up to a blonde woman also at the appliance area, at the desk right behind where the gentleman’s was. He asked her if they would deliver out to West Point and she immediately said “NO. THIRTY MILES”. I was trying to get his attention as he was less than 10ft from me to tell him…it was me that called and lady…YES YOU DO. He walked away and called me back 5 minutes later and told him..”I heard you speaking with the woman, I was right there and she told you wrong. Thanks for your time though”.Idk why all of these improvement stores are shooing people away. If it’s out of laziness or lack of knowledge and communication, but it was very frustrating.1. That older gentleman with the one dilated pupil and the shiny silver watch needs a raise and some serious appreciation. He went out of his way to help us. Being older, he actually got his rear end up out of that seat, while the younger ones just sat there looking down.2. USE THIS MAN AS A MODEL OF WHAT YOUR EMPLOYEES SHOULD BE LIKE AND TRAIN THEM AS SUCH3. Get everyone on the same page. I should not be told conflicting information, nor should any other shopper getting ready to spend a serious amount of money at your establishment.4. Have your appliance employees run the model online and to the zip code. SHOPPERS- if you go somewhere like Lowe’s or HDepot…if they tell you they don’t deliver…get online and punch your zip in. Bet they do. SHOW THEM.”

“Got ready to build a deck 4th of July weekend. I had no idea how much wood and other items I would need. Your mill department was helpful. They walked me through the process patiently.I then ended up not keeping everything I purchased. Your customer service department helped me with that process.I really don't like hone improvement projects - so your staffs help made it easier.”

“The last time I went, which was today. The tallest girl in the store took care of me in the best way possible, and like I had never been served before in that store.”

“People here are generally pretty helpful and take you to the things you ask about, now if only they could read my mind so I don't have to come back 3 times for the things I keep forgetting lol. But overall it's pretty ok.”

“I don’t have anything against Lowe’s but I am someone that prefers to shop at Home Depot. However, I will only be getting my paint here from now on. The older gentleman with glasses (I can’t believe I forgot his name) really knows his stuff when it comes to matching colors and giving advice and his customer service is incredible. I’ve never had a match come closer to his. I came in once at 8:50 when they closed at 9. 9:15 rolls around and he’s insisting he gets it exactly right for me. When he’s finally finished he says feel free to bring it back and he can make tiny adjustments if needed. I also wasn’t charged for the poor color match another associate did a week prior. It was an exact match and I was happy I didn’t have to paint the entire room again. Lowe’s also partners with Sherman Williams so they can match their colors as well as Valspar.”

“It has been a few times already that Home Depot at 72nd and Ames is the only location with things I needed to get projects done in stock. I love the local associates and the national chain power!”

“Located off of Industrial/L Street and 120th, parking was no issue today. Staff provided the help to find the right aisle for paint brushes and portable gas containers. Prices were very reasonable, and even though checkout took a while due to a distracted clerk who didn't see us at checkout 4, everything else was pretty good at this Home Depot.”

“Just wanted to send a thank you to Creighton who was working in the lumber/contractor area yesterday ( 2-24). It's not often you see the type of customer service Creighton provides these days. Even though my project was not the biggest I've undertaken, Creighton was very helpful in finding me exactly what I needed with concern for my budget. Great job.”