The Omaha Hy-Vee Pharmacy provides healthcare needs including prescriptions, refills, flu shots, vaccine immunizations, and pet medications. The dedicated pharmacists and staff are there to help people live healthier lives. The store also carries all necessary over-the-counter and generic drugs for allergy, cough, flu, and pain, alongside toiletries like deodorant, soap, and band-aids. This Hy-Vee is noted as a great location near homes, with shelves that are always well stocked. It is considered convenient, with great sales and fantastic coupons in weekly ads. Many customers do frequent shopping there for meat and certain products. The store has added more self-check lanes, and staff at the front end and self-check are typically nice and super helpful, providing service with a helpful smile in every aisle. One young man at the self-check was particularly helpful above and beyond. Specifically at the pharmacy, the staff are friendly and dedicated. One employee at the drive-through is consistently described as amazing, wonderful, courteous, patient, friendly, kind, and refreshing. He is always smiling, never upset or rude, and provides truly wonderful service even when busy, which makes waiting in line not a concern for customers. However, one front-end manager has been encountered as rude on separate occasions and does not follow proper bagging procedures, which can ruin the experience for some. Overall, the pharmacy and store are filled with great people providing great service.
I had gotten used to the older pharmacist. The new one is rude, short sighted, not very empathetic. I changed my insurance company and it caused a problem with my medication getting filled. Like I said very short sighted and rude. I have been a customer for over 15 years. He was very disrespectful.
August 2025
They always do a great job. I get my meds and my pet meds here.
September 2023
The guy named Bryce is always courteous, patient, and friendly. The rest of the staff are friendly as well, but not like him. Even if there’s a long line, I don’t mind waiting because of the service.