Hy-Vee Wine & Spirits is a well-regarded store known for its friendly staff and good selection of alcohol, including a large walk-in cooler with cold 6 and 12 packs of beer, coolers, and seltzers. Customers appreciate the helpful and knowledgeable crew, especially those who are passionate about beer and local brews. The store offers a clean environment and a welcoming atmosphere, making it a convenient choice for many shoppers. In addition to the liquor section, the store features a Starbucks at the entrance, adding to the overall shopping experience. While some customers find the layout and flow of certain locations less intuitive, especially for first-time visitors, others prefer the more organized and efficient layout of specific stores, like the Hy-Vee at 180th & Pacific, which they consider to have better management and staff coordination. Hy-Vee also provides excellent customer service beyond alcohol sales. For example, one customer experienced prompt assistance after a fall in the parking lot, with staff replacing damaged goods without hesitation, demonstrating their helpfulness and commitment to customer satisfaction. The store maintains high standards for cleanliness, professionalism, and friendliness, making it a popular choice for breakfast, grocery shopping, and alcohol purchases alike.
Trip and fell this afternoon in the parking lot on my own accord with drinks in my hand. Manager was already outside, came and assisted me and replaced damaged goods without me asking because I was more embarrassed than anything! Very helpful and will be coming back! Thank you!
January 2023
The crew that help out here are seriously top notch. They know their beer and are extremely helpful. Also, I love they carry a good amount of local brews. Keep it up!
January 2022
Good clean location with friendly staff. Good alcohol selection. A few other stores have more square footage and additional wine selections. This one has a large walk-in cooler where you can grab cold 6 & 12 packs of beer/coolers/seltzers.