Mega Saver is praised for its excellent customer service, particularly at the 108th and Maple location. Many customers highlight the outstanding assistance provided by an employee named Jessica, who is described as kind, patient, and knowledgeable. She goes above and beyond to help customers with their phone services, making them feel valued and supported. While most employees are noted to be helpful and polite, there was a mention of an unprofessional experience with one staff member. Overall, customers recommend Mega Saver for anyone in need of phones or services, emphasizing the welcoming atmosphere and the dedication of the staff, especially Jessica, making it feel like family.