NAPA Auto Parts is a go-to place for all auto part needs, serving the greater Omaha area. It provides quality auto parts and accessories, often at a very reasonable cost. Customers can order online or stop in for help with cars, trucks, farm, or marine vehicles, with options for curbside pickup, delivery, and in-store shopping. The store is known as a gold mine of parts; if the exact item is not in stock, the staff typically has a substitute product available. A specific service includes mixing color-match aerosol spray cans made to order on the spot. The staff receives consistent praise for being excellent, knowledgeable, friendly, and gracious. Associates work hard to help customers, offering recommendations and confirming specific parts for vehicles. They are described as experts in the field who establish rapport and trust, making customers feel confident. This high level of service, where employees are attentive and avoid busywork to engage with customers, helps build loyalty and turns visitors into customers for life.
Terry did an amazing job getting the oops we had figured out. Jim is grouchy. But good place to get what you need.
November 2025
Great experience with Erin! He helped me all the way from first phone call to in-store selection & purchase and even showed me how to change the parts; thank you!
October 2025
NAPA always has what I need. Very good staff, quick and to the point.
