Nebraska Furniture Mart is a large home furnishings retailer known for offering a wide selection of furniture, electronics, appliances, and home goods at competitive prices. Founded in 1937, the company has become a popular destination for shoppers looking to furnish their homes. Customers praise the store's strong emphasis on customer service and satisfaction. One reviewer commends the outstanding service provided by Lead Customer Service Specialist Josh Galdeano, who helped consolidate multiple purchases under a single protection plan to maximize the customer's savings. Another shopper had an "exciting experience" working with a knowledgeable electronics representative who quickly found the desired product in-stock. Many customers also appreciate the convenient online and in-store shopping options, as well as the quality of the products. One reviewer loves "the depth of choices" and the easy-to-navigate website, though they note the wishlist feature could be improved. Overall, NFM is described as a trusted retailer that provides a positive shopping experience, with helpful and honest staff who are focused on customer satisfaction.
Had a credit for a replacement through Guardian. Picked out new furniture, set up delivery, NFM picks up broken chair. Easy advance. Great customer service!
May 2024
Love NFM! They have great customer service and finance options.
May 2024
Gabriel was very efficient when we placed our order with him. He made the process easy!