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November 2023 by Jesse Blevins
I’m ONLY!! Giving Jacob a good review. I was here on the 4th of November and ordered a relay. It wouldn’t be here until the next day. He had to put up a note in order to use the bathroom because he doesn’t have any help. He was in the process of putting up the note when I pulled in. He refused to have me wait and waited for me and another customer to enter and finish before going to the rest room. That’s great customer service and very much appreciated. It did make me look down on Oriellys because there were more than 7 employees at the store on J. Nobody should have to wait to use the restroom like that. Also, that’s unsafe to have one person only there.The next day when my relay came in he was there alone again. I had two 20’s My part was $20.40 He couldn’t give me $19.60 cents back in change so I had to borrow a dollar from another customer. Really embarrassing for a customer. Jacob seemed a little offended when I complained about having to borrow a dollar from someone else but I’m sure he is really frustrated that he doesn’t have change for a customer because of lack of leadership help or other employees to help. He needs help and a promotion. I don’t know him at all. I give lots of reviews out on google because I see employees being treated horribly all the time.
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July 2023 by ducky noo
Yeah just your typical store where they don't have parts when you need it
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June 2023 by K
The lady working this evening was very friendly and helped us fine exactly what we needed.
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June 2023 by butch mort
I can always find what I need,and get in out of there quickly. Staff is also great ?
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June 2023 by Theresa Castro
The staff are great at answering questions.
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April 2023 by Christopher Pier
Brendan was extremely helpful in finding a obscure part I needed for my vehicle!
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February 2023 by Joseph Grimes
Friendly prompt service!
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January 2023 by Dustin J
They were very helpful in getting me the right parts and supplies I needed to get the job done. 1 trip and a completed project.
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January 2023 by Mark York
Great support & knowledge, fair prices.
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August 2022 by Rob
Stopped by with some waste oil. Typical O'Reilly.My go to parts store for sure!
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August 2022 by Black Tiger Jones (BlackTigerJones)
always top notch assistance service and information
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July 2022 by TRACY HOFFMANN
Looking for a tool that seems no one carries. Unless u buy a full kit. That's to much for only needing one peace.
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June 2022 by Michelle Jordan
So, as far as an Auto parts store goes, this one, is never busy, always clean inside the store, friendly staff and will help you find what you are looking for, or will try and locate the item at a different area store. I go here anytime of the day and even on weekends, even if there's other customers in the store, I've never waited more than 5 minutes to be checked out!! That's always a bonus for me, because, I don't like waiting in line to be checked out longer than 5 minutes. And they usually have at least 3 people in the store to help you or check you out!!
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February 2022 by Eric Nelson
Love the free check engine light diagnostic.
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December 2021 by Teri C
They are very helpful here. I use a wheelchair and had an issue with my windshield wipers after one of the winter storms we had. I called and asked if they could help take a look. A guy came out and removed some ice from underneath the wiper blade.
