O'Reilly Auto Parts in Omaha, Nebraska, located at 10757 Q Street, is known for its helpful and knowledgeable staff. Customers appreciate the professionalism and expertise of team members like Alicia and Aisha, who assist in finding the right parts and tools. The store offers a variety of services, including free battery testing, fluid recycling, and Check Engine light testing. Customers also value the free Loaner Tool program, which helps with vehicle repairs. While the service is generally praised, some reviews highlight concerns about staffing levels. For instance, one employee, Jacob, received commendation for his dedication despite working alone during busy times, but this also raised issues about safety and customer convenience. Overall, the store is recognized for its commitment to customer service, with staff members offering guidance and support to ensure that customers find what they need efficiently. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a reliable choice for auto parts and service.
Gonzaldo made sure I was takin care of with the thunderstorm coming i wanted to make sure I had new wipers driving home would of been an issue.. thank you so much for helping me stay safe and getting the right wipers for my truck.. he even installed them correctly for me.. very greatful.
April 2026
Phenomenal service the whole way through. Called in and they looked for my parts for my Jaguar and surprisingly they had them. One of the parts were just windshield wipers. I was in a full suit and the gentleman who assisted me, Jerry, also went above and beyond in helping install them on my vehicle. They have my service... read full comment
December 2025
My daughter is in Omaha, I am in Florida. Once again O'Reillys has looked after her, as I would. They are always assistive and give comfort to far away dads. O'Reillys is Ohana!!
