Rocky Kelly - State Farm Insurance Agent is highly praised for its outstanding customer service and support. Clients appreciate the personal touch provided by the team, particularly highlighting the exceptional efforts of staff members who go above and beyond to assist. One customer shared a positive experience with an agent who helped secure lower insurance costs by applying all available discounts. Long-time clients feel valued, with many expressing gratitude for the care received during challenging situations, such as accidents and home damage. The agency is known for its "old school" customer service approach, where customers feel like family rather than just a number. The team consistently answers calls promptly, ensuring clients receive immediate assistance without the frustration of voicemail systems. Overall, Rocky Kelly's office fosters a welcoming and supportive environment, making it a trusted choice for insurance needs.
Tosha have done a great job helping me get photos uploaded for my claim. I have given her 5x stars!!!
August 2026
Seamless process to switch my insurance carrier to State Farm. Rocky and Tosha were both very patient with me! Customer service and professionalism is important to me and both were top notch! Thank you!
