Sally Beauty is a store for hair coloring products and supplies. The staff is helpful, knowledgeable, and willing to assist with questions. Customers appreciate the Rewards program for earning points. The store saves money on hair coloring. While employees are nice, there can be inappropriate interactions between staff. Help is available from associates in-depth with product benefits, and online chat with licensed colorists is offered. Customers report a wonderful experience and plan to return.
By far the most helpful, knowledgeable, friendly staff of any Sally's I've ever been in! They had great rapport with each other and with the customers. The manager really seemed to know what they were talking about, and confidently. Highly recommended!!
July 2026
The staff is always friendly and they are knowledgable about hair color. Customer service at Sallys on L St is amazing
June 2024
Had a wonderful woman help me find what I needed to start taking better care of my curly hair. Very nice and went in depth with the items and their benefits. 10/10 will be here again