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October 2023 by Patty Keil
Always friendly and willing to assist
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August 2023 by Onetha Byrd
Helpful! They have pretty much everything you need to enhance your body care at home.
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May 2023 by stephanie dasher
Love this store. Sally's saves me alot of money on coloring my hair and with the help of their very knowledgeable staff I've been able to color my own hair for almost 3yrs.
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May 2023 by kelsea Doughty
Went into the L street location wanting to lighten my hair after growing out it so long to do so. I know now that you do not have to know ANYTHING about hair products to work here , but that was AFTER an employee gave me a confident suggestion in lightening my hair . she gave me TWO different blondes to mix with a 30 developer . Once again, she was SO confident in her suggestion like she knew exactly what she was talking about, instantly grabbed it off the shelf and all.Did it the next day ORANGE HAIR , even with purple shampoo! A very nice young woman helped me when I called instantly after doing this, I went in and she refunded me and got me a blue shampoo and conditioner . Now my hair is a orangish blonde with a BLUE TINT from the shampoo and conditioner . A week later I still have a blue tint to my hair almost GREEN! I would highly suggest not trusting any suggestion any employee gives you and ALWAYS do your research ! I ruined a years worth of hair growth to do a healthy color just to have goofy hair now from an “employees” confident suggestion.
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April 2022 by Chris A.
Sold me junk clippers. Told me not to worry I could return them. Tried them and the don't even cut hair. Next day took back. And they said no refunds. Try to sell on Facebook. Scum bags
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August 2021 by Amie Massey
Sooo they didn't have bags for my purchase and apparently I'm missing the color now & ba nail file. ALSO it was still an hour before closing & the 2 girls were visibly irritated that I needed assistance in the store. One of them I had to keep calling her over.
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July 2021 by Caroline Haley
Great staff and the manager is so sweet and helpful!!
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June 2021 by Jenny Byers
Great place for hair care!
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April 2021 by Erica Caballero
Kristina was so helpful. I was frustrated and having problems with my rewards account and she when above and beyond to make sure everything got resolved. She was so generous with her time and so understanding. This is definitely my preferred store! Thanks Kristina!
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January 2021 by Kristina V
Very welcoming and helpful when asked for assistance.
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January 2021 by Nina Lovette
To the ladies with burgundy and bluegreen hair around December 2020, I'd just like to say thank you. I honestly don't like going to Sally's because all I ever experienced is rudeness and ignorance, but you ladies took the time to talk, listen and recommended me products for crazy curly hair. You girls were so sweet and welcoming, that was the first time i experience great costumer service this year. I appreciate y'all with such enlightened and beautiful attitudes.
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August 2020 by Denise Wieczorek
I went to Sally's on 36th & L str this morning for shampoo & conditioner & hair stuff, Let me tell u the lady was soon chipper & welcoming it made my day !! She help me pick out all my products!! Thank you girlfriend.
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August 2020 by Laura Driscoll
This place had everything I needed.The worker was so nice & beautiful! Very helpful!
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May 2020 by Norang Home
Everyone is always nice and helpful
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May 2020 by shayramichelle rodríguez
I personally came to the store and they wanted to make me wait 20 minutes just to ask for 1 thing, I call to spend the afternoon they tell me that they call me back in 30 minutes and they never called me, I call after two hours and they tell me again that They call in 30 minutes, I wait again and at the hour and a half I come back and call because they urge me and they tell me that I have to wait 30 more minutes, when I told them that I have been waiting for like 3 hours and they always tell me the same thing. I just came to walgreens since their employees didn't do their job.