U-Haul Moving & Storage of North Downtown offers a range of services for local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage options. Customers appreciate the professional and efficient service, with many noting that the online check-in process is easy and convenient. Most staff members are described as nice, respectful, and helpful, contributing to a generally positive experience. However, some reviews indicate issues with vehicle condition and safety. One customer reported returning a van that was not clean and had an oil change indicator light on. Another faced difficulties with a car trailer that had missing parts, which caused delays. Additionally, a significant concern was raised about the surrounding area, particularly during the return process, where safety was compromised due to the presence of intimidating individuals. Despite these challenges, many customers recommend the location for its fair prices and ease of use. Overall, U-Haul Moving & Storage of North Downtown provides essential moving solutions, but potential customers should be aware of the area's safety concerns and ensure vehicle conditions meet expectations before rental.
I had a bit of a rough start here but the service I have received since, has been nothing other than exemplary. If you have problems, go to Robert. He will make it right.
March 2026
Friendly staff, had my u haul up front and waiting, quick and easy pickup, clean store
August 2025
Your staff is FANTASTIC! I really had a ball at check in. The guys there were professional, engaging and informative.
