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November 2023 by dv8curran
Everyone I talked to was nice. Was quoted a price to rent a box truck, when I got there the $1.19 per mile was added to the quote. Changed the price significantly. I declined. The competition rents with unlimited miles. Less than half the price.
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June 2023 by Ryan Ashley
Absolutely horrible servcice. Truck was junk. Pulled badly to one side. When I returned the truck, told them about the latch getting caught when the door is open. Has to use a crow bar to disengage so I could close the door. The tenant just looked at it and did not say a word. He obviously does not care if they rent it to someone who will be unable to make the latch work. Truck was given to me at a quarter tank. No sense of urgency for the customer. Who wantes to rent a truck only to have to put gas in it right out the gates. I will never use UHaul again and I rent a lot of trucks. I'll pay more for better service and better trucks. On top of that, I was charged for turnining it in barely under a quarter tank. Crooks and rude are the employees at UHaul.
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April 2023 by Kelty
Best one out there. Also such great service
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April 2023 by Brian Bayliss
Leaving my original 1 star review below in case it helps anyone else. I called and spoke to the general manager and he resolved the issue.Rented a trailer here. Was a little dirty, didn't bother me too much, I swept it out. What did bother me was getting charged $28 for not folding all of the blankets I rented, when nobody mentioned they needed folded at time of rental. This was on top of a $800 trailer rental. U-Haul needs to stop with the scammy charges.
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October 2022 by rich wiese
I was told the price of 2 day car transport one way was roughly $130. Upon arrival to pick up the transport I was told my rental was for a two way rental then told a one way was around $350. I reluctantly agreed to the two way rental.. after bringing the transport home and loading the vehicle for the trip to Colorado I called to change it to a one way knowing fully I would pay the extra amount.. I was then told I could not change it and I was stuck with bringing it back.. furthermore I was told if I did drop it off at a uhaul in Colorado that the place I dropped it off at had the right to charge me double or triple the one way trip charge. Not very happy.. all I wanted to do was change the contract before I left and was willing to pay the extra. Customer service is not the best.
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September 2022 by Trish Phelan
Terribly poor customer service, attendant argued with one customer, did the same with me and then in front of the manger stormed off in the middle of my transaction and shouted “I’m done!” Very unprofessional.
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August 2022 by Nathan Keever
The 15 ft U-Haul I rented today and drove 47 miles pulled to the left, the key would not come out of the ignition and the gas mileage was 2.7 miles per gallon. The manager went full R***** and said there wasn't anything that could be done. Terrible and Dangerous!!!!
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January 2022 by Michelle Gent
Very friendly! Great customer service! Easy pick up and drop off
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September 2021 by Hayley Denson
It says they’re 24 hour but when I went to go get into my storage unit the garages and doors were completely locked and the key pad kept denying and customer service was not helpful. Someone answered and then instantly put me on hold.
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July 2021 by Jim Gill
Do not rent U-boxes from this location. Website said they needed 24 hours to access your box. We called 48 hours in advance (24 hours extra) as we had movers lined up. Was told they needed 48 hours notice and it would be Friday. We pointed out that today is Tuesday and Thursday would be 48 hours. We were told “Even so we won’t have a trailer until Friday”.
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May 2021 by Donald Whitney
What a fantastic experience I made my appointment for wiring brought it in and less then an hour it was finished .. fast and friendly service I highly recommend these folks for all your U-haul needs
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May 2021 by Jack Richardson Jr
Make sure you take a picture of the gas gauge and milage. These sob's will lie and claim you didn't fuel it then screw you with an outrageous charge. Don't just leave like they tell you to.
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April 2021 by T M
Large location with several options for moving and storage needs
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September 2020 by Steven Welti
Robert was so nice and courteous, thank you so much for the help with the hitch and our old camper!
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August 2020 by Jessica Patterson
Friendly, Professional, and Excellent service.
