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November 2023
Everyone I talked to was nice. Was quoted a price to rent a box truck, when I got there the $1.19 per mile was added to the quote. Changed the price significantly. I declined. The competition rents with unlimited miles. Less than half the price.
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September 2022
Terribly poor customer service, attendant argued with one customer, did the same with me and then in front of the manger stormed off in the middle of my transaction and shouted “I’m done!” Very unprofessional.
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August 2022
The 15 ft U-Haul I rented today and drove 47 miles pulled to the left, the key would not come out of the ignition and the gas mileage was 2.7 miles per gallon. The manager went full R***** and said there wasn't anything that could be done. Terrible and Dangerous!!!!