Firestone Complete Auto Care in Papillion, NE, has earned a strong reputation for reliable and friendly auto care service. Located at 11751 S 73rd St, this business offers a wide range of vehicle services, including tire sales, repairs, oil changes, brake inspections, and engine repairs, suitable for all makes and models. Customers appreciate the quick, efficient, and affordable service provided by a friendly and professional team. Many reviews highlight the high level of customer care, with staff members being considerate, flexible, and attentive to individual needs. For example, customers have praised the helpfulness of staff in fixing tire issues, testing and recharging batteries free of charge, and delivering quality repairs without pressure or upselling. The location's convenience, close to residents’ homes, combined with honest service, makes it a trusted choice for regular vehicle maintenance and emergency repairs. Overall, Firestone Complete Auto Care is seen as a dependable, honest, and customer-focused auto shop that consistently provides top-notch service, making it the go-to place for both routine and urgent vehicle needs.
Great experience at this location. Prompt with getting started on the vehicle and excellent communication all the way through to the end. Highly recommend.
July 2024
From the time I contacted Sean S. for assistance with unexpected tire issues until I got the call I was the proud owner of four new tires and an alignment the service at the Shadow Lake location was exceptional.
June 2024
Had a tire punctured and losing air fast, but was able to get to this location about an hour before they closed hoping they could help. They got it right in, fixed it, and I was good to go. Great service!
