Goodwill Retail Store & Donation Center is a well-organized and clean store that offers a variety of used clothing and household items. Many customers appreciate the friendly and helpful staff, who create a welcoming atmosphere. One employee, known for her positive attitude, notably impressed a visitor even while working under challenging conditions due to power outages. Shoppers have commented on the store's unique organization, with items arranged by size and color, making it easier to find what they need. Customers have discovered great deals, including furniture and home decor priced better than garage sales, and unique finds like brand new scrub tops for just $3.99 each. While some visitors noted that inventory could be more plentiful, the overall shopping experience has been enjoyable. Goodwill not only serves as a retail destination but also supports important programs that help individuals facing barriers to self-sufficiency. With 16 convenient locations in Omaha, Bellevue, Papillion, and surrounding areas, Goodwill provides opportunities for many, making each purchase contribute to a larger cause of community support and employment.
Great selection. Always leave with something and at a decent price. Some of their things to me are overpriced but still most of the time they're not too bad. Friendly staff.
March 2026
This 5 Star review is for Tyson and Sebastian at the Goodwill located on Giles Rd in Papillion, Ne. Their customer service skills are off the charts!! They genuinely want to help their customers. That is management material all day everyday!! The Goodwill is so lucky to have you both!! Stay AMAZING!!
November 2025
This store is perfectly located. It seems small but theres always gems. There are always good shoe options and some like new. Great books, and clothing selection.