Kohl's offers a wide range of products to suit everyday needs, including fashion, footwear, beauty items by Sephora, and home decor, all designed to fit different styles and budgets. Customers appreciate the store's sales, Kohl's Cash, and discounts, which help them save money. Shopping is made easy with hassle-free returns and options for free store pickup, whether in-store, online, or via the Kohl’s mobile app. The staff at Kohl’s are often praised for their friendliness, helpfulness, and knowledge, helping customers find sizes, understand rewards, and even expedite store cards. Many shoppers enjoy the positive customer service experience, highlighting associates' patience and dedication. The store also supports the community through Kohl’s Cares, donating time, talent, and money to improve local areas. Overall, Kohl’s provides a safe, inclusive environment where both customers and employees can feel comfortable, making it a popular choice for everyday shopping needs.