They require you to visit a physical location to close an empty checking account. That's either technical incompetence or a forced retention tactic. Either way it's bad business.
October 2023
Great customer service! Toby is always very helpful when making deposits. Toby is extremely kind to customers and willing to help however possible. Thanks Toby!!
June 2022
The years we have banked at this Pinnacle Bank branch, one thing has NEVER changed. The outstanding customer service! They greet everyone like family. Everyone is their number one customer. Thank you! Sincerely, Rich and Janet
