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“Francisco was so helpful in obtaining our first home. He was professional, encouraging, and available when I had so many questions. I don't know if we could have done it without him.”
“My experience at Cobalt Credit Union is very positive. BREANNA was my teller and she was fabulous about getting every single piece of what I needed during my visit. When I approached the counter she asked where I needed to do today. I told her there are three things that I need to accomplish. And she was able to help me with all those three things without asking me again what it was that I needed. She's the entire reason why I gave this location a five star. She is what customer service looks like when you're a member at Cobalt Credit Union. She has a beautiful smile and she was knowledgeable. I'm very proud that I got Brianna because she's a great hire you guys should be very excited for her.
Breanna thank you for letting me have a pencil. Thank you for letting me touch your little bunny desk thing.
Your friendly member, Kayla E.”
“I had some complicated financial details, but Javier Gadea worked tirelessly to find solutions and he really did! He was proactive, honest, and truly looked out for my best interests throughout the entire process.
Javier communication and transparency was extraordinary and that was very important to me! He’s knowledgable about his profession and it showed in every conversation we shared, he gave me the confidence I needed. He was quick to reply to my many questions and his responses were clearly communicted so there was no misunderstanding. His responses were thorough so there was no doubt in my understanding of what he was communicating. He did a great job and I'm glad he was my Senior Loan Solutions Specialist!”
“I am sorry to see so many negative reviews. Morgan treated us very nicely and helped us care for our unique situation very efficiently and kindly! Thanks for the excellent service through the approximately 30 years I have banked with FNBO.
We went back to the bank this month. Morgan was serving someone else, so Georgina helped us. Again, she helped us so nicely and efficiently with another unique situation. Thanks again for more great service!”
“The Cobalt at Shadow Lake HyVee on 72nd and 370 is the best branch in town. Amy the manager is fantastic! Stacy and Kenan are always a pleasure to see and everyone is on top of their game. The best!!”
“I absolutely love Pinnacle Bank. The customer service is wonderful. The tellers and the staff are top notch. They always have a smile on their face and are happy to help you. I highly recommend Pinnacle Bank. They are conveniently located throughout the area. They always have enough help so that you do not have to wait long........”
Open 24 hours
8450 S 71st Plaza, Papillion
Banks
“Very friendly and helpful. Someone will greet you as you walk in the door to help you out. They are close to home and we use this branch almost exclusively. The drive thru is fairly quick if you know what you want.”
“The best experience I've ever had at a bank. Jake the branch manager, is the most personable and authentic person I have ever talked to in my 10 years of banking with pinnacle.”
“Man I’m working 7 days a week 12 hrs a day and I literally don’t have time to do anything. I came in at 658pm and the 2 young ladies where able to cash my check. Really helped me out a bunch . Thankyou Shelby and Jenny”
8:30AM - 5PM
754 Gold Coast Dr Suite 101, Papillion
Banks
“Honestly impressed with this bank. We’ve had them for almost 2 years now and the customer service is top to bottom unmatched. The branch manager (Papillion), particularly has taken care of my family. A while back I got sick and was trying to find a job, she has been helping us to get back on track. We are forever grateful for the family style approach and the manner they treat us. Hands down, the best bank for a blue collared family.”
8AM - 5PM
10791 S 72nd St #102, Papillion
Banks
9AM - 5:30PM
11305 Cumberland Dr, Papillion
Banks
“Opened a business account and was extremely impressed by how friendly, helpful, and efficient the staff was. Working with three of the team members was a pleasure and I am happy to begin doing business with Core Bank.”
“Great customer service! Toby is always very helpful when making deposits. Toby is extremely kind to customers and willing to help however possible. Thanks Toby!!”
9AM - 5PM
11707 S 73rd St, Papillion
Banks
“Awesome customer service! Everyone has been great, from the bank manager and private client banker and associate bankers who help at teller windows. I love my bank branch!”
“Just for clarity’s sake, I am rating an Ops Manager here specifically; Litzi De La Cruz. She was absolutely the kindest, calmest, most helpful banker I spoke with today, and I spoke with about a dozen who were surly, sullen, and unhelpful. She resolved my issue, and was very knowledgeable and helpful in general. Wells Fargo, take note, and promote this woman!”
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“Tara and Sheila were amazing as always! They have great attitudes with 10/10 customer service. I can always count on a great experience when I am meeting with them!”