Verizon's Scottsbluff location is praised for its exceptional customer service and helpful staff. Customers have reported positive experiences when purchasing new phones, highlighting a representative who skillfully matched them with the right device and case to prevent screen damage. The staff is described as friendly and accommodating, even assisting customers outside when needed. While some transactions, like transferring data, may take time, the employees maintain a positive attitude throughout. Additionally, the store goes above and beyond by providing items from the back when specific products are not available. Overall, Verizon delivers a welcoming and supportive environment for all customers.