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“Made an appointment and went in to apply for a first time passport. Had all my forms/copies so very easy. Photo taken and out the door in 15 minutes. Staff was very friendly and made it simple.”
“Kinda surprised by some of these reviews... It's a simple little office but has everything one might need. Tracy is a gem and an absolute delight to deal with.”
“The local post office has been a reliable and helpful resource for all my shipping needs. The staff are always ready to assist, taking the time to explain the proper ways to package and ship items to ensure everything arrives safely and on time. Their knowledge and patience make the process smooth, even for someone unfamiliar with the various shipping options.
The only reason I’m giving 4 stars instead of 5 is that, during peak hours, the wait times can be a bit long.”
“Considering the amount of traffic the USPS employees see on a daily basis... I have nothing but gratitude for Tim, Terri, Frank and the other employees that are working in the back. (That we don't see) So many people are so quick to get upset over such trivial situations that they've had with the USPS, and it makes me sick!!! Try putting yourselves in their shoes. I couldn't do what they do, or put up with all the ignorant customers they deal with EVERY DAY!!! If you're not happy with the USPS.... Go elsewhere. I'm thankful for the service provided, but more importantly. I appreciate the individuals providing the service!”
8:30AM - 1:30PM
10717 Virginia Plaza Ste 119, La Vista
Post Offices
“Never had an issue with this branch personally. It's nice and clean with a decent selection of packaging products. The few employees I've interacted with have been nice and helpful as needed.”
“This Hy-Vee is right by my apartment. It almost always has exactly what I want. I think Oasis hummus is the one thing they don't carry. They have a post office. It has convenient hours. The staff are friendly and helpful. They're clean. It's easy to find things. They used to have dry-cleaning. The only drawback is they tend to be busier / more crowded and it seems more difficult to get out of the parking lot with traffic but you figure it out and get used to it.”
“Mirwais is so kind, friendly and just all around helpful. He always is in a good helpful mood. I look forward to him working every time I come in to mail out packages. Don’t find caring helpful people much anymore. Keep it up!”
“Front Clerk Lita at the Post Office on 11th & Pacific is the Best Clerk You'll Ever Meet. *She Always Goes Above & Beyond to Take Care of Her Customers in Line. I've been a PO Box customer & a Regular Customer on 11th & Pacific for 20+ Years, and 1. Every single time I either don't have my PO Box key with me Lita Gratefully gets my mail for me when needed. 2. If a package that arrived at the facility more than a day ago (close to 2 days) due to the FedEx/UPS Tracking #s, Lita Gratefully goes back to search for it & finds it if it wasn't in my PO Box. 3. ***Lita is always a Happy Camper at her job & Lita is a Definite Keeper!P.S. Lita deserves a 5+++++ Rating Score!P.S. Other Front Clerks, 1 in particular, complain that those 2 scenarios above isn't their job to do & kick me/you, the customer(s) to the curve.”
“I called here this morning to request possibly pulling a package that I needed ASAP for my Grandma's 95th birthday. They said they get so many requests for this daily that they can't always accommodate. However they retrieved it, pulled it out of the mail, and allowed me to come pick it up. It's the little things, but MADE MY DAY! Thank you for the great customer service!”
“I went to this location to figure out a missing package that tracking information said was delivered but wasn’t in my mail box. The people there were very nice and helpful, and they were able to track down my missing package.”
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“It's a friendly place and it's nice to have a post office in town. However, I do have one complaint and that's the outside mailbox. The box used to be on the corner of the building next to the pole there. It was easy to put your mail in that mailbox but where it is now is a disaster. I almost ruined my car two years ago because when you use the driveway on the north side then turn left toward the mail box. The driveway is uneven and when it snows you cannot see where the drive drops off. I was lucky I didn't damage my car. I would suggest moving the mailbox back to its former position at the south end of the building by the pole. God bless.”