“My car would not start in O'Reilly's parking lot and the store manager cleaned a terminal on my battery and bing the car started. This guy went the extra mile.”
“I didn't get to go yet, my steering has an issue at this time but I'm hoping they will save me some money after my 2 year old aaa battery I've been jumping a year of the last 2 years for ,$200 installed. I don't know if they install here yet but when I know I'll tell you. Can't afford the optimas but interstate has less troubles than AAA but I get it they keep themselves working.”
7:30AM - 10PM
2989 US-50, Carson City
Battery Stores
“I’d like to give a special thanks and well deserved recognition to Doc over at the Oreillys off 50/ Williams next to Dollar General. I went to Doc and explained that I was at the Oreillys off South Carson Street and my battery had failed their test. But being that it was purchased within the last 2 years, it should be within its warranty period, therefore it should theoretically be able to be replaced. The caveat, in order to get the warranty replacement you have to put the purchase under a phone number when you buy the item, which was not my case. Doc handed me the tools I needed and asked me to bring in the battery, he went above and beyond and made it happen, there was no hassle, and no headaches or worry with him helping me. Doc, I know you might not read this, but for everyone you help I’m sure they will agree with me when I say you deliver the best customer care, not only was I stressed out about losing my job, but it only made it worse when my only true money maker that I rely on to DoorDash and grubhub was about to have issues starting. The weight that you lifted off of my shoulders was more than just a warrantied battery, you kept the one thing that I have going and I can’t thank you enough for that. You will forever have my business! Thank you again!”
“The employees were very nice and were able to switch out my batteries for me. They were quick and labeled the new batteries for me. Lovely experience I would certainly go again.”
“I was having a very bad weak month year and a very nice gentleman who was working in the o'reilly.Auto parts store in carson city on north carson street decided to just help me put this light bulb in my license plate holder and made everything a lot better
When having the kind of experiences that I have had in the last more than a year, it's the little things that count the most. It's holding that door open. It's smiling and saying thank you. So thank you to that very nice gentleman who I am so sorry I can't remember his name who helped me out and got me on my way.”
“Gene and Teresa are amazing! I have a Tesla and could not even get ahold of anyone to ask questions. Gene got me in first thing the next morning! He is very knowledgeable and great at explaining in a way I could understand. I really appreciate their integrity and honesty about repair options as well. I highly recommend them!!”