The Costco Tire Center in Carson provides tire service and installation. Reviews highlight that the staff is friendly and helpful, often going above and beyond to assist customers, including accepting walk-ins. Many praise it as the best place for tire service in the area, noting significantly lower prices than competitors and great warranties. The air station is also mentioned as a wonderful feature. Service is often described as quick, clean, and efficient. However, some recent experiences show inconsistencies. Customers report being disappointed with service quality, citing issues like long wait times, long lines for drop-off, and difficulty reaching the center by phone. Some appointments involved miscommunication. A common complaint is that newly installed tires and wheels are frequently left with greasy gunk from installation that is difficult to clean. While the tire staff remains friendly, reviewers suggest the center may need more staff or new processes to streamline appointments and improve consistency. Despite these obstacles, many customers express satisfaction with the value and intend to return.
Bill at the tire center did an above and beyond job getting us back on the road. They didn't have the tire size I needed, but Bill and Ryan tried to figure out how to get them. We eventually got the tires I needed, and they made it happen. Super happy, miles from home.
June 2023
Quick and clean and friendly service. We had a bolt in our tire causing a slow leak. They had us in and out in an hour, all on a Monday afternoon.
March 2023
Costco is great. I have my regular stuff I go for monthly. I wish they had scan and go like Sam's club. So much faster
