“Stopped in with a complicated order mix up and they were amazing and helped me correct an order. They had to call Verizon and it took an hour. The man who I initial talked to was great along with his manager. Both were very kind and knowledgeable. Thank you !!”
“Having an issue between T-Mobile and UPS. Upgraded two phones using the their trade-in offer. But UPS either lost our phones or are holding them in the Minden facility. Either way T-Mobile Corp is now not honoring the trade-in credits even though we have proof the phones are mailed. We are out a potential $2000 .
I don’t understand how T Mobile picked the carrier and sends the shipping label, yet don’t accept the proof of use of that label to honor the agreement. Luckily the corp store manager Ashley at the Topsy Ln. Carson City location took very good care of us, spending the time to call corporate and helping us with credits. She went above and beyond and deserves five stars
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
I give only four just because of the huge hustle and run around we got from t-mobile Costco and corp. dealing with UPS.”
“Paulette was amazing to work with! She was extremely helpful in a professional manner. I would highly recommend going to her to help setup your internet, phone service and TV.”
“We moved into the building across from the Rango team and they were so easy to connect with. Larry came the same week we requested service to install and everything went great! He was very knowledgeable about the product and explained why we should use the specific service he suggested. We actually requested the higher level service but he said that was unnecessary, so we went with his recommendation. Its been 2 weeks now and our service is exactly what we need!
Thank you Larry!”