U-Haul Moving & Storage of Carson City offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The business also provides portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, and propane, as well as online reservations. Customers have had mixed experiences at this location. Some have praised the excellent, professional team, with one customer describing the crew as "super professional, punctual, and friendly." Another customer had a positive experience, stating that the staff was "courteous and helpful" and the truck was "top-notch." However, some customers have encountered issues, such as an aggressive worker who was not helpful in addressing concerns about damage to a rental van. Fortunately, another employee, Charles, was praised for his excellent customer service, with one customer saying he "made this experience and day so much better." Overall, the reviews suggest that U-Haul Moving & Storage of Carson City provides a range of services, and the quality of the customer experience can vary. Customers have appreciated the professionalism and helpfulness of some employees, while others have encountered more challenging interactions.
Every time I’ve gone in here there is only 1 person working the front desk and someone is always at “lunch”.
June 2024
Excellent, professional team. I was going to install a hitch, but the part got delayed by the shipper and I had to cancel. However, I will attest that the crew was super professional, punctual, and friendly. I would go back there without hesitation.
May 2024
This location was amazing. I had previously left a bad review because I stood in line for an hour after my scheduled pick up time and I was mad but they made it right. They were courteous and helpful. Very polite and the truck I rented was top notch. I will only rent from this location moving forward. They are great.
