Elko Chrysler Dodge Jeep Ram is a renowned dealership, particularly praised for its exceptional service department. Customers have commended the staff's knowledge, professionalism, and willingness to go the extra mile to assist them, even in challenging situations. The service department has been lauded for its efficiency, with customers reporting quick turnaround times and fair pricing, even when facing unexpected issues with their vehicles. The staff, including Tricia, Sonja, Dennis, and Diane, have been praised for their friendliness, patience, and commitment to addressing customers' concerns. The dealership's management, such as David Booth, has also earned praise for recognizing the seriousness of customers' situations and taking immediate action to resolve them. Customers have expressed gratitude for the staff's efforts in getting them back on the road, even when they were far from home and in need of urgent assistance. Overall, Elko Chrysler Dodge Jeep Ram has established a reputation for providing exceptional customer service, with a knowledgeable and dedicated team that is committed to ensuring a positive experience for all who visit the dealership.
Trisha is always a huge help with any questions I have.
March 2024
A hub of knowledge and potential for more. This dealership, especially the service department, represent the absolute best when it comes to industry standard.
August 2022
Amazing people! Tricia, Diane and Jeff...from beginning to end you were all super friendly, no pressure and answered all my questions. I am so happy and glad I stopped in. Thank you all for such a positive experience buying my first car from a dealership!
