Chase Bank is generally well-regarded by its customers, with workers who are described as very nice and helpful. However, there is one employee who some customers find to have a deceiving manner, making it difficult for them to trust. The bank can sometimes take longer to serve customers, but they do eventually get the job done. Overall, Chase Bank is considered a good bank, better than the previous one used by some customers. One standout experience involves an employee named Brondon, who provided exceptional service to a 13-year-old customer, offering him huge compliments and support in opening his new account. Another customer had a positive experience at a particular branch, where the tellers were not busy, and an employee named Jennifer took the time to thoroughly research several years' worth of transactions to help resolve an issue the customer was having. This customer was truly impressed by Jennifer's customer service and helpfulness, and would recommend this branch to anyone using Chase Bank.
Brondon was such a HUGE help to my 13 year old son, who had just opened his account there. Brondon gave my son HUGE compliments, saying how great to see a young man being so responsible, etc.
December 2023
Brondon was such a HUGE help to my 13 year old son, who had just opened his account there. Brondon gave my son HUGE compliments, saying how great to see a young man being so responsible, etc.
November 2023
Helpful employees. No wait inside and prompt service.
