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January 2024 by Teresa Card
How many times are they going to need access to get into appartments? I understand the annually, but damn. People do work and I can't just be there all the time. They warn us to " secure" sensitive items meaning we have to be worried about something being stolen.
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December 2023 by Robert Eisenstadt
this place is amazing. honestly in multi family properties I'm always a little nervous as far as customer service and cleanliness. i couldn't believe how great of condition this property was. the club house is extremely clean, the staff inside are SO friendly. super thankful i found this spot!
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December 2023 by Narada Ashurst
Forget that the property is prestine and in a great location. It's the staff that really makes it shine. The front office is welcoming and helpful. And get this, the manager actually smiles. I know, crazy right? Don't walk, run to Cyan if you're looking for a place. The floor plans are awesome, shopping and restaurants are near by. Ask for Cortney and tell them Narada sent you ?
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December 2023 by Ale Hernandez
Amazing staff! Cortney and the girls in the office are super friendly and helpful. Always going the extra mile to get things done. Love calling Cyan home!
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December 2023 by Leonard A.
don't even waste your deposit on the place. the conditions here are bad. i give it 0 out of 5 stars and on a scale of 10 i give it a negative 1. save yourself the heart ache of dealing with these people. i lived here 3 yrs and regretted every minute. as i told management if it wasn't for the covid-pandemic i would have broken the lease on day 1. the apartment i moved into was filthy and that's being kind. do yourself a favor and try and find something with better conditions! no matter where you decide to rent make sure you do a walk down of the apartment you plan to rent before you put a deposit down or sign a lease so you can see what you're getting. don't fall for walking thru a model apartment! good luck!
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December 2023 by Jeffrey Javier
Cyan, is a pretty nice place. Just moved out here from Monterey, CA. Was kind of iffy on where i was looking and was recommended here. The staff is pretty welcoming and it's close to the shopping centers. I like that it's hidden off from the main street as well so i don't have to worry about the road noise.
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November 2023 by Jeff J.
Cyan, is a pretty nice place. Just moved out here from Monterey, CA. Was kind of iffy on where i was looking and was recommended here. The staff is pretty welcoming and it's close to the shopping centers. I like that it's hidden off from the main street as well so i don't have to worry about the road noise.
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November 2023 by Ben O
I don’t quite understand the negative reviews here. I’ve lived here for almost 2 years now and everything has been convenient to me. The location is close to everything anyone could possibly want. There is plenty of guest parking, and I like the layout of the apartments.Issues: any negative issues is really stemming from other residences who live here. Example, I have neighbors who smoke and it stinks, and the smell gets into my apartment. Recently management sends out an email saying smoking is prohibited everywhere! They do listen, but it’s really up to the people to follow rules. At the end of the day, you shouldn’t expect people to hold everyone’s hand and have a babysitter. If nobody is cleaning up after their dogs mess or people and are leaving trash everywhere, yes management can do things but you can’t fix the stupid out of people. Pool has been closed because kids were throwing rocks into the pool and messing it up, same with locks on the gates, that’s just local residences not respecting the property and that can’t be watched over all the time because people do what people do, and that’s life.Basically when picking a place the live, the perception of your experience relies heavily on who your neighbors are. Sometimes you win, and sometimes you lose, doesn’t matter where you live unless you pick a farm with no neighbors for miles.
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November 2023 by Sienna Sanchez
My move in experience exceeded my expectations. Bianca & Jocelyn went over the top to make sure I was informed of everything I needed to know and did a great job at making me feel welcomed. they guided me through every part of the process & were so kind and patient with me no matter how many times I asked the same questions for reassurance. Thank you so much for all the help! they made my move in experience very smooth and easy.
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October 2023 by Jasmin Acevedo
Dominique is the best I’ve had issues with my unit and she is always so kind and follows up with me. Very professional and sweet. Maintenance was very understanding with my situation and always try their best. Worst apartment I ever lived in. They owe me my deposit back said they sent it to my new address never received it!
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October 2023 by Nestor Lara
I actually disagree with some of these reviews and feel that some of these can be misleading the management staff informs us when something is down the compactor was not working for only a couple of days yet there’s people who pile their trash on the side anyways ignoring the notice, the amenities are open 24/7 unless they have some type of issue it has been opened throughout summer except for a week or two while fixing what they needed to, I like living here and have a pleasant experience so far a bonus is the smart home features being added in the apartment like every other complex in the area they give us the option if we want to use it or not.
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October 2023 by Cristina Vazquez
Things here just keep getting worse. I’ve lived here for about 2 months now. First night here things where stolen from my car went to report it and management didn’t care at all, talking with neighbors I’ve realized this happens here all the time, security is lacking and management does nothing about it. The girls working here have lied to my face on multiple occasions and they try to intimidate us into not complaining by writing letters so there’s no evidence of it. Everything must be said in person to the same people that keep saying are going to fix things but never do. Maybe if I leave this review they’ll come at me again and try to make me delete it, since I’m still leaving here, but I don’t want more people making the same mistake I have. Cyan it’s not a safe place, people jump the 3ft fence by the dumpster all the time and lately the dumpster is the street, literally, what’s up with that? I’m sure it’s not legal to have streets flooding with trash, completely unsanitary. Definitely won’t be renting from same management ever again. Can’t wait until my lease it’s up.
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October 2023 by Sarah Adams
DO NOT. I repeat DO NOT live here. The leasing office is full of incompetent people who have no knowledge of the most basic information listed in the leasing agreement and general information. They leave out pertinent information regarding rent and try to blame the change in management when in reality they are just incompetent. You will be charged ridiculous fees on trash and amenities when the amenities don’t even work 90% of the time. They have no idea how the fees work. And don’t get me started on the harassment from titan towing. The girls working here are so incompetent that they almost completely checked me in to move into an apartment that was not mine. They even gave me the keys to someone else’s apartment. They even failed to give me an amenities key which resulted in me being locked inside the pool area in the evening. They say they will get back to you regarding things and they never do. Horrible management. Save your peace of mind and money. DON’T LIVE HERE.
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October 2023 by R
I am a current resident. They are installing surveillance inside each apartment. You CANNOT opt out. The idea of a 'smart' apartment might appeal to many, but management has access to keep close watch on the things you do inside your home(**edit here: read IOTAS Privacy Policy. This is the 'smart apartment' provider.)This place has many bigger problems. There is a high lack of professionalism in property management. I was overcharged on rent in August. There is a mountain of trash sitting out near the compactor. The pool has been closed the majority of the summer. I've been locked in the workout room for extended periods of time with no way to get out. These are just a few of the bigger problems.There is no competent, responsible person on property. If I was the owner I would be seriously considering a change in property management.
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October 2023 by Kennedy Kraus
Posting from a friend's account out of fear of retribution from the management team. In my 18 months at this property there has been (i) SWAT incident, (ii) multiple homeless breaking into gated areas and making themselves home within the community, (iii) mountains of trash sitting out in the open for weeks, (iv) long-term car burglary problem, (v) unit amenities and AC breaking all the time, and (vi) a management team that REFUSES to address any of the issues.Do not live here, other options in the area for equal or lower price that will be a much better experience.
