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February 2024 by Kevin K.
Having an appointment scheduled with this store doesn't make any difference. They are understaffed. It's also hard for the two working there to multitask and welcome customers to the store.
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February 2024 by Olivia Stevenson
Wasn't able to receive pictures through text went in and Michael was amazing and help me fix the problem. He was very patient and knowledgeable. 10 out 10 highly recommended Michael for all your phone needs. Thank you for the wonderful customer service ?
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February 2024 by Jon Coffey
Lake mead Verizon is simply the best Verizon I've been to I've always been met with outstanding service.Everyone here is top shelf especially Jobe.
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January 2024 by Terri Reed
Too expensive! But a must. Great service.
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January 2024 by K C
Excellent Customer Service from Jobe, Thank you so much for all your help!
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January 2024 by Kathryn Konecky
We had a great experience at this Verizon store, my husband and I needed new phones and to start a new phone plan together. The staff were patient and professional. They helped us understand all of our options and took care of setting up our phones for us. Highly recommend this location.When getting new phones I’d plan to have an hour and a half to go eat lunch or shopping, that’s about how long the setup and transfer of contacts and apps took for our iPhones.
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December 2023 by Daisy B.
Love the customer service here. Austin is such an understanding employee. Always trying his best to give the customers what they want and the manager also very friendly and upbeat.
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December 2023 by Christina
Alicia and Greg were such a pleasure to work with. I was nervous to transfer over from ATT to Verizon but they made the process simple. Alicia was attentive to me and my family and always had our best interest in mind. I’m glad I transferred over and now have a home store I can go to for any questions and services. I’m so happy to have mobile and internet services with Verizon. Alicia and Greg oh and Jobe deserve a raise.
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December 2023 by Nicole Kindzia
Jobe and Austin are rockstars that hooked me up with the best customer service, patience and helpful information.Thank you guys!
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December 2023 by Nona Lopez
I love having Verizon! The experience I had at this store was by far the best do far. Jobe did an excellent job helping us with our needs. He was helpful, knowledgeable and friendly.Greg was also very helpful, knowledgeable and friendly.I will return to this store for all of my digital device needs in the future.
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November 2023 by Mike Ankoviak
Great experience swapping out my phone for a new Flip5. The service was outstanding! Alicia and Greg were super helpful.
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November 2023 by Zhenya
Michael was great to work with! Helped us with everything we needed! Funny, knowledgeable, and excellent customer service. Will be coming back to this location in the future! 5 stars isn’t enough, I’d give 10 if I could!
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November 2023 by Kristen Valencia
My husband and myself went in to get a quote for 2 lines and Austin who helped us before was working, it was busy but he kept his professionalism no matter how busy it got. He spent the time to help each customer and let the ones waiting know he would be with them and acknowledge them. He was by himself and still killed it. Thank you again Austin for all your help and getting us right with the phone service and the internet from before. We left att and came right to Verizon, Austin made it a no brainer and will be back to do business again and will recommend anyone who is looking for something new and better. If anyone needs help and any questions please look for Austin he’s awesome, and is definitely for his customers.
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October 2023 by Mary Dotson
Austin patiently assisted us in fixing a transferring phone glitch. Friendly, connected well and listened!
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September 2023 by Bob Woods
The store is clean and the staff (Greg and Austin) were very helpful and professional. They greeted each customer that came into the store. I appreciated their help and expertise.
