Victra, a Verizon Authorized Retailer in Henderson, NV, provides a wide range of wireless devices and accessories, including phones, tablets, wearable technology, and device protection. Customers appreciate the friendly and knowledgeable staff who go above and beyond to assist with various needs. Many reviews highlight staff members, especially Alicia and Michael, for their patience, understanding, and thorough help, even in complex situations like phone issues or upgrades. Customers mention getting great deals on new devices and experiencing excellent customer service. The store aims to connect technology to life in a trustworthy and fun way, creating positive experiences for guests. Despite some limitations imposed by the corporation, staff members are dedicated to providing helpful, professional assistance, making Victra a reliable choice for Verizon services in the area.
Barry was super helpful and very knowledgeable. I’d highly recommend this store and him for any cell phone needs.
February 2026
After spending over three hours of nonstop, customer service representative, I was able to come to the store and your employee by the name of JOBE was absolutely amazing and helped me out quicker than anyone else could! He deserves a raise he went Above and beyond helping me when many others could not! Thank you so much... read full comment
January 2026
Arnette and Jobe were extremely helpful..Very patient, which we were grateful for. Would highly recommend this location. 334 W Lake Mead Pkwy Henderson.
