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February 2024 by Luke
Can't speak for all the staff but I got the impression that the guy serving on my last visit hates his job/life/humanity and is taking it out on anyone walking through the door. It's time to switch jobs - I can't imagine life being so rude and cynical every day. Glancing at reviews it seems this is a regular occurrence. Incline must be the most tolerant town on earth to put up with this regularly, elsewhere I'd imagine he'd be wearing a black eye to work.
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February 2024 by Sunshine Pollard
If I could give negative 100 stars I would. These people could not be worse. They do not put mail in your box. They lose your mail. They will not hold your mail. I literally have packages returned to sender with the CORRECT address. They simply don’t want to deal and are beyond cureless. The service is atrocious. Then they act like they are doing you a favor. They seem to forget that the service they are providing is service WE PAY for. It is not a complimentary offering. I literally loose my mind every time I go there. If they do not want to work then DON’T. And if you are not going to quit. Do your job! With a smile on your face, and if people are rude to you it’s because you DESERVE it!!!!
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January 2024 by Kelly Tindel
There are 2 helpful people there. If they are absent, greatest luck to you. I had a package intercepted and held there for me. Got a confirmation and everything. Upon trying to pick it up, the tall man became very hostile, insisting they don't offer the service I received. This happened before he asked for my name, or any detail about the package. I refused to leave until he looked for it. Low and behold... it was there.
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January 2024 by Jeffry Poindexter
This post said they could not deliver a package to my door on 8 Jan. Yet the United Parcel Service delivered 2 packages on the same day to my door.
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December 2023 by Curtis Stoklos (stokie)
Post office like this give a good reason for private carriers.
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October 2023 by Kari Ann Jonassen
These guys try their best with the volume. People don't realize living remote our post office gets triple volume plus because we have no stores. Everything is shipped to usGive them some credit. My mail man is out here in the snow til midnight doing the best he can. They are always efficient and my packages always arrive with care.
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October 2023 by Dana Gauthier
The INCLINE VILLAGE Post Office is ABSOLUTELY, POSITIVELY the WORST Post Office in the USA. No consistency, rude workers and pure INCOMPETENCE!!!
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August 2023 by T Kelly
A package was addressed to a street address in Incline Village that does not get USPS mail delivery. It was addressed with "c/o (local resident)" who also has a P.O. box at this local post office. It was sent back to sender immediately after receiving it. It had the c/o local resident name on it so it should have been placed in their P.O. box. Judging by all the negative comments, it's a poorly run post office which is unfortunate for such a great town.
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August 2023 by Ms. P.
Worst service I have ever encountered from a USPS location, instead of delivering packages they do not attempt and simply just return them to the sender. They take on these shipping contracts and do not perform. Do not bid on these contracts if you cannot fulfill your obligation. I have never had so many issues with getting packages delivered via Incline Village USPS. UPS and FedEx I have had no issues, but with Incline Village USPS constantly having issues not receiving packages. I would give zero stars if I could.
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March 2023 by Lily
All the times I've been here to pick up mail, the staff has always been polite, pleasant, and helpful despite being constantly understaffed. There's usually a line at the counter, but picking up packages usually goes quickly. One of my packages went missing recently, but after talking to the staff, they were able to locate it a few days later! Besides this one incident, I've never had issues getting my mail.
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February 2023 by Lara Hammett
I’m missing 4 packages that the IV post office had 2x and sent away. I even was there while my packages were in the building and the employee refused to get me my packages from the pack. It’s now been 17 days that my 4 packages are “lost” because of this incompetent post office
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January 2023 by Mahir Daylan
Why there are no sign or explanation about why USPS is not open on a Monday Jan 2nd?This is the worst place / organization in the entire planet.You might or might not find your package, everything is surprise!USPS! Step up your game! This is absolutely unacceptable and unfortunately people who live in Incline Village has no other option than using this terrible service.
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January 2023 by Barbara R.
I used to have a lot of issues with my packages at this location but ever since Virginia started working there she has accommodated all my needs and makes sure I can easily get all my packages. I really appreciate all her hard work as well as everyone at USPS. They work really hard and are understaffed.
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December 2022 by Anna D
We have a residential mailbox and a home and we have had delivery messages stating that they could not have access to our property or the business was closed. Or even worse there is just no excuse-packages are delivered to the Incline Village post office by Amazon and then delayed for no apparent reason other than they don’t feel like delivering. We often see in our informed delivery that we are supposed to be receiving mail that doesn’t come until three days later. Most recently they took the decision not to deliver a package at all because it was too heavy. This forced us to stand in line at the post office to wait to pick it up.
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December 2022 by Adam Garon
Absolutely the worst and iv lived in big city using the post office and still get better regular deliveries and more ready to help staff - it’s like they don’t wanna deliver the mail that is addressed yet will deliver mail with the wrong address - the amount of incorrect mail i get compared to problems with my correct mail is not necessary - both are consistent problems - it’s just plain sad use of a social service - and people think socialism is a good thing -Just keep record of how often this tv get used - SMH - better used in back for sorting operations
