Ace Hardware is a locally owned store that prides itself on being a part of the community. Known for its personal service and quality products, the store strives to be "the Helpful Place" for all customers. Many reviews highlight the friendly and attentive staff, who are ready to assist and help find items, even if they are not immediately visible. The store is well-organized and spacious, making for a convenient shopping experience. Customers appreciate the quick checkout process and the fact that the store is open seven days a week. While some prices may be considered high, the overall service tends to outweigh this concern. Many shoppers have had positive experiences with returns and exchanges, noting that the staff is accommodating even beyond standard policies. Instances of staff going the extra mile to find specific items, like light bulbs, have been particularly appreciated. Despite a few negative experiences regarding closing times and staff knowledge, overall feedback is positive, emphasizing the helpfulness and dedication of the Ace Hardware team.
There was one sales man that was awful. He acted as if I was unconvincing him by asking a question. The other guy was ok, but the sales lady from the Bay Area was very good.
October 2024
Had what I needed, and the last one on the shelf👍👍
October 2024
Guy I plumbing sold me the wrong part... twice. I'll stick to lowed from now on
