Ace Hardware is a friendly and helpful neighborhood store that is part of a global chain. The staff is known for excellent customer service, always ready to assist with personalized attention and knowledgeable advice. Customers appreciate the convenience of the store’s hours and the enjoyable shopping experience, often mentioning how organized and clean the store is. While prices may be slightly higher than big-box stores, many find the quality of service and the ease of getting what they need worth it. The staff, including individuals like Kim, go above and beyond to help with tasks such as screen replacements and fixing stuck screws, providing solutions and recommendations for new products. Customers enjoy browsing the shelves for ideas and find the store’s old-fashioned service and community feel preferable to larger retailers. Overall, Ace Hardware is valued for its personal touch, quality products, and commitment to helping neighbors with a welcoming atmosphere.
Looking for those common parts for diy project isn't bad. Especially since the home Depot and Lowe's is on the Eastside. Ace is handy and close to home.
May 2024
Excellent customer service. If you need screen replacement, see Kim; his attention to detail will ensure a great quality product that fits when you drag it back home
May 2024
Easy no hassle order online pulled up they brought it out to me.
