Ann Taylor Factory Store is known for its quality business wear that strikes a balance between stylish and comfortable. The staff is generally friendly and helpful, with special mentions for Meghan, Johanna, and Lily, who provide excellent assistance in finding the right outfits. Many customers appreciate the frequent sale prices and the good quality of the clothing, which is often machine washable. However, there have been a few instances of less-than-friendly customer service, prompting a suggestion for staff retraining. Overall, it remains a favorite for professional attire among customers, including those from international locations.
Pam is amazing! She helped me find a couple blazers and pants for my new job and really worked with me since I was on a budget. I will definitely come back to shop with her. It was a great experience.
March 2023
Quality business wear that isn't too stuffy, or too trendy. Sale prices are frequently available, and clothing is of good quality and often machine wahable.
December 2022
Every single item in the store seemed to be wrinkled and in need of a steam, even the front window!
